ALFRED AND SADYE SWIRE COLLEGE OF JUDAIC STUDIES

Complaint Procedures

COMPLAINT PROCEDURES

Internal Complaint Procedure

The Yeshiva has established both an informal and formal complaint procedure to facilitate the resolution of student concerns. The informal complaint procedure should first be carried out, if the issue remains unresolved the individual should then follow the Formal Complaint Procedure.

Informal Complaint Procedure:

  1. The student should discuss the issue with the faculty or staff member responsible for the area of concern.
  2. If the issue remains unresolved, discuss the complaint with the direct supervisor of the faculty or staff member responsible. An organizational chart is available in the office.

Formal Complaint Procedure:

  1. If the informal complaint procedure did not resolve the concern, the complaint should be submitted in writing to the Office Manager (ywinkler@talmudicu.edu). The complaint will be investigated, and the student will be informed in writing within 10 days of the resolution of his complaint. No person directly involved in the complaint issue will make the final determination of the complaint.

AARTS Complaint Procedure:

Complaints may also be filed with the agency that accredits Talmudic University, by contacting the Association of Advanced Rabbinical and Talmudic Schools

11 Broadway, Suite 405

New York, NY 10004

Phone: 212-363-1991 FAX: 212-533-5335.

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