COMPLAINT PROCEDURES
Internal Complaint Procedure
The Yeshiva has established both an informal and formal complaint procedure to facilitate the resolution of student concerns. The informal complaint procedure should first be carried out, if the issue remains unresolved the individual should then follow the Formal Complaint Procedure.
Informal Complaint Procedure:
- The student should discuss the issue with the faculty or staff member responsible for the area of concern.
- If the issue remains unresolved, discuss the complaint with the direct supervisor of the faculty or staff member responsible. An organizational chart is available in the office.
Formal Complaint Procedure:
- If the informal complaint procedure did not resolve the concern, the complaint should be submitted in writing to the Office Manager (ywinkler@talmudicu.edu). The complaint will be investigated, and the student will be informed in writing within 10 days of the resolution of his complaint. No person directly involved in the complaint issue will make the final determination of the complaint.
Florida Department of Education Complaint Procedure:
To file a complaint against a nonpublic postsecondary institution in Florida, please write a letter or send an e-mail containing the following information:
- Name of Student (or Complainant)
- Complainant Address
- Phone Number
- Name of Institution
- Location of the Institution (City)
- Dates of Attendance
- A full description of the problem and any other documentation that will support your claim such as enrollment agreements, correspondence, etc.
- The complaint process of the Commission involves contacting the institution to obtain their response to your complaint. If you do not want the Commission to contact the institution you are attending, you must state so in your complaint; however, doing so will greatly hinder the Commission’s ability to assist you with your complaint.
Send Letter To:
Commission for Independent Education 325 W. Gaines Street, Suite 1414Tallahassee, FL. 32399-0400
Or E-mail: cieinfo@fldoe.org
Or Fax: 850-245-3238
AARTS Complaint Procedure:
Complaints may also be filed with the agency that accredits Talmudic University, by contacting the Association of Advanced Rabbinical and Talmudic Schools
11 Broadway, Suite 405
New York, NY 10004
Phone: 212-363-1991 FAX: 212-533-5335.